TERMS & CONDITIONS
Please read them carefully
To make use of this website you are required to accept and comply by the Terms and Conditions set out below. These include terms, conditions, notices and disclaimers. You should read these before making use of the website. Your use of the website indicates your agreement to the following Terms and Conditions. Ol’ Bigmouth & Outdoors reserves the right to make changes to this web site and these terms and conditions at any time without any prior notice. Ol’ Bigmouth & Outdoors is the service provider; it is also referred to as “us” and “we”. Customer is the person or organisation who purchases or seeks services from Ol’ Bigmouth & Outdoors; it is also referred to as “you”.
All orders placed are subject to confirmation and acceptance by Ol’ Bigmouth & Outdoors. The prices of products, services and delivery and other charges displayed on the website are current at the time of issue, however, Ol’ Bigmouth & Outdoors reserves the right to change prices at any time.
Ol’ Bigmouth & Outdoors retains the right to reject your offer of purchase for any reason. These may include but will not be limited to the unavailability of any product, and error in your order, or an error in the product description or price posted on the website.
Quantity in stock does not take into account the orders already placed which are yet to be processed. It is possible that an order placed earlier will receive the allocation of the part in which the quantity for it showed as in stock at the time of your order. Inventory discrepancy can also affect the accuracy of the stock status displayed on our web site.
Ol’ Bigmouth & Outdoors are able to facilitate International orders, however these orders are to be placed in the Ol’ Bigmouth & Outdoors online store with having selected “COD payment terms” and “In Store Collection”. Once the order is placed we will provide various shipping options electronically, once a shipping method is agreed upon you will be provided with a payment method, and only once payment has been received will your order be shipped. Orders sent via South African Postal Services will be the responsibility of Ol’ Bigmouth & Outdoors up until our International Hub. Once the shipment reaches this point it is up to the buyer to obtain their local tracking number by contacting their Local International mailing hub.
All online orders processed will be provided with Ol’ Bigmouth & Outdoors banking details. Ol’ Bigmouth & Outdoors for the time being will only accept EFT transactions to save the buyer on additional costs involved in running payment gateways.
All products listed on Ol’ Bigmouth & Outdoors are in South African Rands (ZAR) and include VAT at 14%.
Customer’s requesting a “Door to Door” shipping method are responsible for having someone available at the delivery address to sign for and accept the delivery. Costs for re-delivery attempts may be passed on to the customer if the delivery address is unattended at the time of delivery.
Customers are responsible for paying any freight charges incurred by refused shipments and unclaimed goods. Ol’ Bigmouth & Outdoors will make every effort to deliver on time. All orders within South Africa will be packaged and shipped within 2 working days in most cases.
RETURN AND REFUND
Returns for refund will only be accepted within 7 days of you receiving the goods. Returned goods must be in it’s original condition and include all the original packaging. Shipping and handling cost are not refundable. All refunds will be made in South African Rands (ZAR). Any incorrect, missing or damaged items received must be reported to Ol’ Bigmouth & Outdoors within 24 hours of you receiving the delivery. If item(s) received is not what was ordered please do not open the sealed package in which it was sent. Any attempt to use the incorrect item will be deemed to be acceptance by the customer of the item(s) as a satisfactory substitute for the one that was ordered and no further claim can be raised thereafter.
Returns must be carefully packaged, shipped and insured. We will not be responsible for loss or damage to returned parcels. We cannot accept any item that has been used, tampered with or damaged.
Ol’ Bigmouth & Outdoors owns the title of any extra goods shipped with your order that have been despatched in error.
All goods sold by Ol’ Bigmouth & Outdoors come with a warranty to be free from any defects or faults. This warranty is not transferable.
Goods under warranty cover will be replaced or repaired by the manufacturer. No refund can be provided under any circumstances.
Warranty only covers the item(s) sold by Ol’ Bigmouth & Outdoors.
All warrantees are voided if returned product is found in any way to be mishandled, misinstalled, modified, tampered, abused, physically damaged.
Please attach a copy of the original invoice or provide the original invoice number.
Customer is responsible for any shipping and insurance cost involved in sending the warranty claim goods back to Ol’ Bigmouth & Outdoors.
Ol’ Bigmouth & Outdoors is not responsible for any parcel(s) missing in transit, on its return back to Ol’ Bigmouth & Outdoors.
Due to changing market forces and other extenuating circumstances that affect product availability, and price stability we reserve the right to withdraw any product we advertise and change prices without notice.
Information contained throughout the web pages and in our database is believed to be accurate and reliable at the time of publishing.
There may be misprints, human errors, and omissions. We reserve the right to make changes and corrections in prices, products, and specifications without notice.
Images displayed on this web site should be regarded as illustrative and informational purpose only. The actual products are often not identical to the images.